Mobile Video Devices

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FAQ's

RMA FORM



	Email Support: Provided free for the life of your MVD product.
		support@mobilevideodevices.com
	Web Form: Provided free for the life of your MVD product.
		Click here for the form.

Mobile Video Devices was founded by industry experts in the video, media, and
streaming industries.
We possess the knowledge, experience, and expertise to assist our client's in utilizing the latest multimedia technology
to provide a more effective communication solution.

For almost a decade, we have been ensuring that
our clients receive the best Customer Service in the industry. Our team is positioned to provide a wide array of services that will assist our clients in achieving their objectives. We believe that providing products and services to our clients is truly a 3 step approach:

Step 1:

Assisting our customers in gathering information to make the best product decision.

Step 2:

Providing knowledgeable support throughout the utilization of the product.

Step 3:

Updating our customers with the latest product information and emerging technologies.

ROHS Compliance Statement

For pre-sales questions or assistance in selecting the product that will best help you accomplish your goals and requirements, call our sales team at 610.921.5703 or sales@mobilevideodevices.com.

All products from Mobile Video Devices are warranted to be free from defects in material and workmanship for up to 2 years from the date of purchase by the original owner.
Repair will be free of charge only when this device is returned freight prepaid with a copy of the original invoice and a Return Merchandise Authorization (RMA) form to the distributor or the Mobile Video Devices group office, where it was purchased.

This warranty is not applicable for scratches
or normal wear, and is only for the electronic circuitry and original components. The warranty is not applicable if the device has been tampered with or damaged through abuse, mistreatment, neglect, or
unreasonable use, or if the original invoice is not included. The warranty is not applicable if the unit is opened without manufacturer's authorization. In any of these cases, repair
will be considered as outside of the warranty policy.